Frequently Asked Questions

SGS & Company was established in 2016, giving us over 10 years of experience as trusted chemical suppliers in India. We've built our reputation on consistent quality, reliable delivery, and long-term client partnerships

Our headquarters and main warehouse are located in Vadodara, Gujarat at 212, K10 GRAND, B/H Atlantis K10, Sarabhai Campus, Alkapuri Road, Vadodara, Gujarat - 390007, India. While based in Gujarat, we serve industries across India and international markets.

We're authorized dealers for top manufacturers like Reliance Industries, GNFC, and GACL. We employ chemical engineers for technical support, and we have a 98% client retention rate built over 17+ years.

We serve small-scale manufacturers who need 50 kg to large industrial facilities that require bulk quantities. Our clients span pharmaceuticals, water treatment, food processing, textiles, construction, rubber manufacturing, cosmetics, agriculture, and more.

We are authorized distributors and dealers for leading chemical manufacturing companies in India including Reliance Industries, GNFC, and GACL. This allows us to provide genuine products with manufacturer support while maintaining local inventory for quick delivery.

Yes! We welcome facility visits and tours of our Vadodara warehouse. Please schedule an appointment by calling +91 9727710583 so our team can provide you with proper attention and guidance during your visit.

We supply over 100+ industrial and specialty chemicals including Zinc Oxide, Bleaching Powder, Sodium Bicarbonate, Boric Acid, Citric Acid (Anhydrous & Monohydrate), Caustic Soda, Soda Ash, Calcium Chloride, Hydrogen Peroxide, Acrylic Acid, Formic Acid, Glycerin, SLS, Melamine, Phosphoric Acid, and many more. View our complete product catalog for the full range.

Yes. We supply various grades depending on your industry requirements: technical grade, industrial grade, food grade (FSSAI compliant), pharmaceutical grade (IP, BP, USP, EP standards), cosmetic grade, and reagent grade. Specify your grade requirements when inquiring.

Quality assurance is multi-layered: We source only from authorized manufacturers, conduct incoming quality verification in our lab, provide Certificates of Analysis (CoA) with every shipment, maintain proper storage conditions, and ensure complete documentation and traceability for every batch.

Yes. All products come with appropriate certifications based on their grade and application. This includes manufacturer CoA, MSDS (Material Safety Data Sheets), FSSAI certification for food-grade chemicals, pharmacopoeia compliance for pharmaceutical grades, and all relevant safety and quality documentation.

Absolutely. We provide product samples for evaluation and testing. Contact us at sales@sgscompany.in or call +91 9727710583 with your sample requirements, and we'll arrange delivery with technical specifications.

This is extremely rare due to our quality checks, but if any product doesn't meet agreed specifications, contact us immediately. We'll investigate, verify against the CoA, and replace the product if there's a genuine quality issue. Customer satisfaction and quality assurance are our top priorities.

Our Vadodara and other warehouse features segregated areas for different chemical categories, moisture control systems, proper ventilation, fire safety equipment, and spill containment measures. We follow all safety protocols to maintain product integrity.

Ordering is simple: Contact us via phone (+91 9727710583), email (sales@sgscompany.in), or our website contact form with your requirements. We'll provide a detailed quotation. Once you approve, we process the order with complete documentation and arrange delivery.

Please provide: company name and contact details, specific chemical name and grade, required quantity, delivery location and timeline, and any specific technical specifications or certifications needed. The more details you provide, the faster and more accurate our quotation.

We respond to all quotation requests within 24 hours during business days. For standard products, you'll often receive a quote within 4-6 hours. Complex or custom requirements may take the full 24 hours for thorough research.

Minimum order quantities vary by product. For some high-demand chemicals, we can supply from 25 kg. For specialty products, MOQ might be higher. Contact us with your specific needs. We're flexible and work to accommodate orders of various sizes.

Yes. Pricing becomes more competitive with larger quantities. When you request a quotation, specify your volume requirements, and we'll provide the best possible pricing. Long-term contracts and repeat orders also receive preferential pricing.

Payment terms are flexible and discussed based on order size, client relationship, and specific circumstances. For new clients, we typically work with advance payment or payment against delivery. For established clients, credit terms can be arranged. Contact us to discuss terms suitable for your business.

Yes. We accept various payment methods including bank transfer (NEFT/RTGS/IMPS), cheques, demand drafts, and online payment systems. GST invoices are provided for all transactions.

Our pricing is competitive from the start as we source directly from manufacturers. However, we're open to discussions for bulk orders, long-term contracts, or multiple product purchases. Contact our sales team to discuss your requirements.

GST is applicable as per government regulations. Our quotations clearly specify whether prices are inclusive or exclusive of GST. Complete GST invoices are provided with all orders.

While headquartered in Vadodara, Gujarat, we deliver across India through our logistics network. We regularly serve clients in Gujarat, Maharashtra, Rajasthan, Madhya Pradesh, Karnataka, Tamil Nadu, Delhi NCR, West Bengal, Uttar Pradesh, and other states. Contact us to confirm delivery to your location.

Delivery timeline depends on your location and product availability. For stocked items within Gujarat: 1-3 days. For other states: 3-7 days typically. Urgent deliveries can be expedited. We provide estimated delivery dates with every quotation.

For stocked items and locations within Gujarat, same-day or next-day delivery can often be arranged for urgent requirements. Contact us early in the day with your urgent needs, and we'll do our best to accommodate.

Packaging depends on the chemical and quantity: drums (50 kg, 200 kg), HDPE bags (25 kg, 50 kg), jerry cans, IBC tanks for bulk, or custom packaging as needed. All packaging meets safety standards for chemical transport with proper labeling, hazard symbols, and handling instructions.

Yes. Once dispatched, we provide tracking information including transporter details, vehicle number, and expected delivery date. For large orders, GPS tracking may be available. You can also contact us anytime for order status updates.

We take delivery commitments seriously. If any delay occurs due to logistics issues or unforeseen circumstances, we proactively inform you and provide updated timelines. Our 98% on-time delivery rate reflects our reliability, but we communicate transparently if issues arise.

Our warehouse operates Monday-Saturday. Weekend deliveries depend on the location and transporter availability. For urgent weekend requirements, contact us and we'll explore options.

We work with experienced, hazmat-certified logistics partners who specialize in chemical transportation. All vehicles meet safety standards for chemical transport with proper insurance coverage.

Delivery charges vary based on order quantity, destination, and urgency. For bulk orders, delivery charges are often included in the quotation. We provide transparent pricing with no hidden logistics costs.

Yes. If you prefer self-collection, you can pick up orders from our Vadodara facility after proper documentation and payment clearance. This can expedite delivery for local clients.

Absolutely. Our team includes chemical engineers and industry specialists who can provide guidance on product selection, application methods, handling procedures, safety protocols, storage requirements, and troubleshooting. Technical support is complimentary for all clients.

Yes. If you're unsure which product or grade suits your needs, describe your application and requirements. Our technical team will recommend appropriate chemicals with specifications, usage guidelines, and safety information.

For significant partnerships or complex requirements, our technical team can arrange facility visits to better understand your processes and provide tailored recommendations. Contact us to discuss technical consultation needs.

Contact us immediately. Our technical team will troubleshoot the issue, review specifications, and provide solutions. If the problem stems from product quality, we'll address it promptly. If it's an application issue, we'll guide you to proper usage.

Yes. All products meet Bureau of Indian Standards (BIS) specifications where applicable. Food-grade chemicals comply with FSSAI standards. Pharmaceutical-grade chemicals meet IP (Indian Pharmacopoeia) standards. Industrial chemicals meet relevant ISI standards.

Yes. SGS & Company is ISO 9001:2015 certified for quality management systems. Our authorized manufacturing partners also maintain relevant ISO certifications and environmental compliance.

Yes. Every delivery includes batch-specific CoA with detailed analysis, manufacturing date, expiry date (where applicable), and complete traceability information connecting the batch to the manufacturer.

As authorized dealers for Reliance Industries, GNFC, and GACL, all our products are 100% genuine. Every product includes manufacturer documentation, batch codes for traceability, and certificates that can be verified with manufacturers if needed.

Yes. We're trusted Boric Acid suppliers, Citric Acid suppliers, and provide numerous pharmaceutical-grade chemicals meeting IP, BP, USP, and EP standards. Our pharmaceutical clients rely on us for consistent quality, proper documentation, and regulatory compliance support.

Absolutely. We supply FSSAI-compliant food-grade chemicals including Sodium Bicarbonate, Citric Acid Anhydrous, Glycerin, and other food additives and ingredients. All food-grade products come with proper certifications and safety documentation.

Yes. We're leading Bleaching Powder suppliers, Calcium Chloride suppliers, and provide complete water treatment chemical solutions for municipal and industrial water treatment facilities. We understand the critical nature of water treatment and ensure consistent supply.

Definitely. We supply specialty chemicals for textile processing, dyeing, and finishing including Hydrogen Peroxide, Acrylic Acid, Caustic Soda, and various textile auxiliaries. Our textile clients across Gujarat and India trust our quality and delivery reliability.

Yes. We provide cosmetic-grade ingredients including Glycerin, Boric Acid, and various specialty compounds used in cosmetics and personal care product manufacturing, all meeting safety and quality standards for cosmetic applications.

Absolutely. We supply construction chemicals including Calcium Chloride for concrete acceleration, various additives, and specialty compounds used in building materials, cement, and construction applications.

SGS & Company is proud to be authorized dealers for three of India's leading chemical manufacturers: Reliance Industries Limited, Gujarat Narmada Valley Fertilizers & Chemicals Ltd. (GNFC), and Gujarat Alkalies and Chemicals Limited (GACL).

As authorized dealers, we guarantee: 100% genuine products directly from manufacturers, access to manufacturer technical support, competitive pricing structures, priority inventory allocation, complete documentation and certifications, and manufacturer warranties where applicable.

Yes. While we're authorized dealers for Reliance, GNFC, and GACL, we also source from other reputable chemical manufacturers in India and internationally to provide our clients with a comprehensive product range. All suppliers meet our quality standards.

We're always interested in expanding our distribution network. If you're interested in distributing our products in your region, contact us at sales@sgscompany.in with details about your business, location, target market, and experience in chemical distribution.

Yes. We understand that production emergencies happen. For urgent requirements, call us directly at +91 9727710583. If we have the product in stock, we'll prioritize your order and arrange expedited delivery. Emergency support is available for existing clients.

Absolutely. We support research facilities and R&D departments with smaller quantities for testing and development purposes. Contact us with your specific requirements, and we'll accommodate sample sizes or small-batch orders.

For new clients, we typically work with advance payment or cash on delivery for the first few orders. Once a relationship is established and references are verified, we can discuss credit terms. Existing clients with good payment history receive flexible credit facilities.

If you need a specialty chemical not in our regular stock, we can source it for you. Provide specifications, required quantity, and timeline. We'll leverage our manufacturing relationships and procurement network to fulfill your requirement.

Yes, for bulk orders or long-term contracts, customized packaging can be arranged. Discuss your specific packaging requirements with our team. We can accommodate various container sizes, labeling needs, and packaging formats.

Yes, we do serve the International market. We export to Singapore, UAE, Kenya, Africa and across the globe. However, we can discuss specific international requirements on a case-by-case basis. Contact us with your export needs, and we'll explore feasibility.

SGS & Company was established in 2016, giving us over 10 years of experience as trusted chemical suppliers in India. We've built our reputation on consistent quality, reliable delivery, and long-term client partnerships

Our headquarters and main warehouse are located in Vadodara, Gujarat at 212, K10 GRAND, B/H Atlantis K10, Sarabhai Campus, Alkapuri Road, Vadodara, Gujarat - 390007, India. While based in Gujarat, we serve industries across India and international markets.

We're authorized dealers for top manufacturers like Reliance Industries, GNFC, and GACL. We employ chemical engineers for technical support, and we have a 98% client retention rate built over 17+ years.

We serve small-scale manufacturers who need 50 kg to large industrial facilities that require bulk quantities. Our clients span pharmaceuticals, water treatment, food processing, textiles, construction, rubber manufacturing, cosmetics, agriculture, and more.

We are authorized distributors and dealers for leading chemical manufacturing companies in India including Reliance Industries, GNFC, and GACL. This allows us to provide genuine products with manufacturer support while maintaining local inventory for quick delivery.

Yes! We welcome facility visits and tours of our Vadodara warehouse. Please schedule an appointment by calling +91 9727710583 so our team can provide you with proper attention and guidance during your visit.

We supply over 100+ industrial and specialty chemicals including Zinc Oxide, Bleaching Powder, Sodium Bicarbonate, Boric Acid, Citric Acid (Anhydrous & Monohydrate), Caustic Soda, Soda Ash, Calcium Chloride, Hydrogen Peroxide, Acrylic Acid, Formic Acid, Glycerin, SLS, Melamine, Phosphoric Acid, and many more. View our complete product catalog for the full range.

Yes. We supply various grades depending on your industry requirements: technical grade, industrial grade, food grade (FSSAI compliant), pharmaceutical grade (IP, BP, USP, EP standards), cosmetic grade, and reagent grade. Specify your grade requirements when inquiring.

Quality assurance is multi-layered: We source only from authorized manufacturers, conduct incoming quality verification in our lab, provide Certificates of Analysis (CoA) with every shipment, maintain proper storage conditions, and ensure complete documentation and traceability for every batch.

Yes. All products come with appropriate certifications based on their grade and application. This includes manufacturer CoA, MSDS (Material Safety Data Sheets), FSSAI certification for food-grade chemicals, pharmacopoeia compliance for pharmaceutical grades, and all relevant safety and quality documentation.

Absolutely. We provide product samples for evaluation and testing. Contact us at sales@sgscompany.in or call +91 9727710583 with your sample requirements, and we'll arrange delivery with technical specifications.

This is extremely rare due to our quality checks, but if any product doesn't meet agreed specifications, contact us immediately. We'll investigate, verify against the CoA, and replace the product if there's a genuine quality issue. Customer satisfaction and quality assurance are our top priorities.

Our Vadodara and other warehouse features segregated areas for different chemical categories, moisture control systems, proper ventilation, fire safety equipment, and spill containment measures. We follow all safety protocols to maintain product integrity.

Ordering is simple: Contact us via phone (+91 9727710583), email (sales@sgscompany.in), or our website contact form with your requirements. We'll provide a detailed quotation. Once you approve, we process the order with complete documentation and arrange delivery.

Please provide: company name and contact details, specific chemical name and grade, required quantity, delivery location and timeline, and any specific technical specifications or certifications needed. The more details you provide, the faster and more accurate our quotation.

We respond to all quotation requests within 24 hours during business days. For standard products, you'll often receive a quote within 4-6 hours. Complex or custom requirements may take the full 24 hours for thorough research.

Minimum order quantities vary by product. For some high-demand chemicals, we can supply from 25 kg. For specialty products, MOQ might be higher. Contact us with your specific needs. We're flexible and work to accommodate orders of various sizes.

Yes. Pricing becomes more competitive with larger quantities. When you request a quotation, specify your volume requirements, and we'll provide the best possible pricing. Long-term contracts and repeat orders also receive preferential pricing.

Payment terms are flexible and discussed based on order size, client relationship, and specific circumstances. For new clients, we typically work with advance payment or payment against delivery. For established clients, credit terms can be arranged. Contact us to discuss terms suitable for your business.

Yes. We accept various payment methods including bank transfer (NEFT/RTGS/IMPS), cheques, demand drafts, and online payment systems. GST invoices are provided for all transactions.

Our pricing is competitive from the start as we source directly from manufacturers. However, we're open to discussions for bulk orders, long-term contracts, or multiple product purchases. Contact our sales team to discuss your requirements.

GST is applicable as per government regulations. Our quotations clearly specify whether prices are inclusive or exclusive of GST. Complete GST invoices are provided with all orders.

While headquartered in Vadodara, Gujarat, we deliver across India through our logistics network. We regularly serve clients in Gujarat, Maharashtra, Rajasthan, Madhya Pradesh, Karnataka, Tamil Nadu, Delhi NCR, West Bengal, Uttar Pradesh, and other states. Contact us to confirm delivery to your location.

Delivery timeline depends on your location and product availability. For stocked items within Gujarat: 1-3 days. For other states: 3-7 days typically. Urgent deliveries can be expedited. We provide estimated delivery dates with every quotation.

For stocked items and locations within Gujarat, same-day or next-day delivery can often be arranged for urgent requirements. Contact us early in the day with your urgent needs, and we'll do our best to accommodate.

Packaging depends on the chemical and quantity: drums (50 kg, 200 kg), HDPE bags (25 kg, 50 kg), jerry cans, IBC tanks for bulk, or custom packaging as needed. All packaging meets safety standards for chemical transport with proper labeling, hazard symbols, and handling instructions.

Yes. Once dispatched, we provide tracking information including transporter details, vehicle number, and expected delivery date. For large orders, GPS tracking may be available. You can also contact us anytime for order status updates.

We take delivery commitments seriously. If any delay occurs due to logistics issues or unforeseen circumstances, we proactively inform you and provide updated timelines. Our 98% on-time delivery rate reflects our reliability, but we communicate transparently if issues arise.

Our warehouse operates Monday-Saturday. Weekend deliveries depend on the location and transporter availability. For urgent weekend requirements, contact us and we'll explore options.

We work with experienced, hazmat-certified logistics partners who specialize in chemical transportation. All vehicles meet safety standards for chemical transport with proper insurance coverage.

Delivery charges vary based on order quantity, destination, and urgency. For bulk orders, delivery charges are often included in the quotation. We provide transparent pricing with no hidden logistics costs.

Yes. If you prefer self-collection, you can pick up orders from our Vadodara facility after proper documentation and payment clearance. This can expedite delivery for local clients.

Absolutely. Our team includes chemical engineers and industry specialists who can provide guidance on product selection, application methods, handling procedures, safety protocols, storage requirements, and troubleshooting. Technical support is complimentary for all clients.

Yes. If you're unsure which product or grade suits your needs, describe your application and requirements. Our technical team will recommend appropriate chemicals with specifications, usage guidelines, and safety information.

For significant partnerships or complex requirements, our technical team can arrange facility visits to better understand your processes and provide tailored recommendations. Contact us to discuss technical consultation needs.

Contact us immediately. Our technical team will troubleshoot the issue, review specifications, and provide solutions. If the problem stems from product quality, we'll address it promptly. If it's an application issue, we'll guide you to proper usage.

Yes. All products meet Bureau of Indian Standards (BIS) specifications where applicable. Food-grade chemicals comply with FSSAI standards. Pharmaceutical-grade chemicals meet IP (Indian Pharmacopoeia) standards. Industrial chemicals meet relevant ISI standards.

Yes. SGS & Company is ISO 9001:2015 certified for quality management systems. Our authorized manufacturing partners also maintain relevant ISO certifications and environmental compliance.

Yes. Every delivery includes batch-specific CoA with detailed analysis, manufacturing date, expiry date (where applicable), and complete traceability information connecting the batch to the manufacturer.

As authorized dealers for Reliance Industries, GNFC, and GACL, all our products are 100% genuine. Every product includes manufacturer documentation, batch codes for traceability, and certificates that can be verified with manufacturers if needed.

Yes. We're trusted Boric Acid suppliers, Citric Acid suppliers, and provide numerous pharmaceutical-grade chemicals meeting IP, BP, USP, and EP standards. Our pharmaceutical clients rely on us for consistent quality, proper documentation, and regulatory compliance support.

Absolutely. We supply FSSAI-compliant food-grade chemicals including Sodium Bicarbonate, Citric Acid Anhydrous, Glycerin, and other food additives and ingredients. All food-grade products come with proper certifications and safety documentation.

Yes. We're leading Bleaching Powder suppliers, Calcium Chloride suppliers, and provide complete water treatment chemical solutions for municipal and industrial water treatment facilities. We understand the critical nature of water treatment and ensure consistent supply.

Definitely. We supply specialty chemicals for textile processing, dyeing, and finishing including Hydrogen Peroxide, Acrylic Acid, Caustic Soda, and various textile auxiliaries. Our textile clients across Gujarat and India trust our quality and delivery reliability.

Yes. We provide cosmetic-grade ingredients including Glycerin, Boric Acid, and various specialty compounds used in cosmetics and personal care product manufacturing, all meeting safety and quality standards for cosmetic applications.

Absolutely. We supply construction chemicals including Calcium Chloride for concrete acceleration, various additives, and specialty compounds used in building materials, cement, and construction applications.

SGS & Company is proud to be authorized dealers for three of India's leading chemical manufacturers: Reliance Industries Limited, Gujarat Narmada Valley Fertilizers & Chemicals Ltd. (GNFC), and Gujarat Alkalies and Chemicals Limited (GACL).

As authorized dealers, we guarantee: 100% genuine products directly from manufacturers, access to manufacturer technical support, competitive pricing structures, priority inventory allocation, complete documentation and certifications, and manufacturer warranties where applicable.

Yes. While we're authorized dealers for Reliance, GNFC, and GACL, we also source from other reputable chemical manufacturers in India and internationally to provide our clients with a comprehensive product range. All suppliers meet our quality standards.

We're always interested in expanding our distribution network. If you're interested in distributing our products in your region, contact us at sales@sgscompany.in with details about your business, location, target market, and experience in chemical distribution.

Yes. We understand that production emergencies happen. For urgent requirements, call us directly at +91 9727710583. If we have the product in stock, we'll prioritize your order and arrange expedited delivery. Emergency support is available for existing clients.

Absolutely. We support research facilities and R&D departments with smaller quantities for testing and development purposes. Contact us with your specific requirements, and we'll accommodate sample sizes or small-batch orders.

For new clients, we typically work with advance payment or cash on delivery for the first few orders. Once a relationship is established and references are verified, we can discuss credit terms. Existing clients with good payment history receive flexible credit facilities.

If you need a specialty chemical not in our regular stock, we can source it for you. Provide specifications, required quantity, and timeline. We'll leverage our manufacturing relationships and procurement network to fulfill your requirement.

Yes, for bulk orders or long-term contracts, customized packaging can be arranged. Discuss your specific packaging requirements with our team. We can accommodate various container sizes, labeling needs, and packaging formats.

Yes, we do serve the International market. We export to Singapore, UAE, Kenya, Africa and across the globe. However, we can discuss specific international requirements on a case-by-case basis. Contact us with your export needs, and we'll explore feasibility.